Questions
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When we show up
Our Team is dedicated to giving you the best experience possible. To help with that we have set some expectations below to help you have the best possible installation of your products. Please ask us questions this will help with the long term care and effectiveness of your investment. Of course, we do have additional care and maintenance recommendations.
All Furnishings must be moved unless we have been contracted to move them. This includes electronics, all items on shelves, on top of furniture and in cabinets. This includes end tables and light chairs
Installation can be completed in as little as one day or it may take several days depending on the size of your job. You can walk on your floors during this process but the less traffic the more efficiently it can be completed.
All new flooring will have an odor. Neither is toxic but can be considered unpleasant. If you are sensitive, we recommend you do not stay in the home during the installation process.
Equipment will be used and can create considerable noise that cannot be avoided.
All flooring projects create dust. We can minimize this with a dust containment barrier at a minimal charge
All Furnishings must be moved unless we have been contracted to move them. This includes electronics, all items on shelves, on top of furniture and in cabinets. This includes end tables and light chairs
Installation can be completed in as little as one day or it may take several days depending on the size of your job. You can walk on your floors during this process but the less traffic the more efficiently it can be completed.
All new flooring will have an odor. Neither is toxic but can be considered unpleasant. If you are sensitive, we recommend you do not stay in the home during the installation process.
Equipment will be used and can create considerable noise that cannot be avoided.
All flooring projects create dust. We can minimize this with a dust containment barrier at a minimal charge
When We Leave
We will do our best to leave your environment clean and no debris or construction material will be left behind. We do clean the product when done. However, as is the case with any flooring there will be continual cleanup and maintenance when we leave. Look to your specific product below to see what you need to know by flooring type. Also, read our Care and Maintenance page to see long-term maintenance tips based on the flooring you are getting installed.
Carpet
Removing old flooring
In order to install the new carpet, the contractors will have to rip up the old flooring. This will create a bit of a mess for a short time, and there will most certainly be dust floating around, especially if you have pre-existing carpet that is being removed. So if you are susceptible to allergens, you may want to leave the house for the day. Maybe have the contractors arrive while you’re at work and the kids are at school. Or if the carpet installation will happen on a weekend, plan for some daytime activities such as picnic, going to the mall, or a day-trip to see friends and family. Don’t worry though: the carpet can usually be installed in a short period of time, so by the time you get back home everything in the air will have settled down again.
That new carpet smell
Your contractors may use some adhesives to secure the carpet, so if a funky odor arises in your house, don’t worry about it: it’ll go away. Also, just like buying a new car, new carpet may also have an overpowering “fresh” smell to it. Therefore, it is always a good idea to create some ventilation in your house for yourself and the installers. If it’s nice outside, open a window. If it’s winter, or if you’re gone for the weekend, maybe have a fan at the ready and turn up your heating/air-conditioning unit so that some air is moving around.
Filling your wood floor during the winter season, to fill expanding gaps that are a result in the changes in humidity, is not recommended. When the wood expands in summer it could cause boards to warp or force out excess fill. Shrinkage is not a flaw or related to installation. The material is just reacting naturally to changes in moisture levels.
In order to install the new carpet, the contractors will have to rip up the old flooring. This will create a bit of a mess for a short time, and there will most certainly be dust floating around, especially if you have pre-existing carpet that is being removed. So if you are susceptible to allergens, you may want to leave the house for the day. Maybe have the contractors arrive while you’re at work and the kids are at school. Or if the carpet installation will happen on a weekend, plan for some daytime activities such as picnic, going to the mall, or a day-trip to see friends and family. Don’t worry though: the carpet can usually be installed in a short period of time, so by the time you get back home everything in the air will have settled down again.
That new carpet smell
Your contractors may use some adhesives to secure the carpet, so if a funky odor arises in your house, don’t worry about it: it’ll go away. Also, just like buying a new car, new carpet may also have an overpowering “fresh” smell to it. Therefore, it is always a good idea to create some ventilation in your house for yourself and the installers. If it’s nice outside, open a window. If it’s winter, or if you’re gone for the weekend, maybe have a fan at the ready and turn up your heating/air-conditioning unit so that some air is moving around.
Filling your wood floor during the winter season, to fill expanding gaps that are a result in the changes in humidity, is not recommended. When the wood expands in summer it could cause boards to warp or force out excess fill. Shrinkage is not a flaw or related to installation. The material is just reacting naturally to changes in moisture levels.
Installation noise
As in any home improvement project, there may be some racket during your carpet installation. The contractors will be hammering, stretching, and stapling the carpet in place, so get ready for it. Once again, maybe make sure you and the family are gone while the project is taking place. If the installation does happen on a weekend, remember that this probably isn’t the best occasion for naptime or to watch the game. In any case, the room where the work is occurring will be out of commission for a while, so try to plan ahead and make sure you won’t be in the contractors’ way during the carpet installation.
Carpet installation tips
Remember that once you install new carpet, any doors leading into the room may drag a little. Talk to your contractor about this possible dilemma and see if they can add it to their services. They may simply have to re-hang the door or trim them, but it is a detail worth bringing up. Also, once again, make sure there is plenty of ventilation into the room while the old flooring is being removed, the new carpet is being installed, and afterward make sure to sustain the direct ventilation for 48-72 hours to ensure proper airing.
The final result
Though there may be some nuisances during the actual installation, the final product is well worth the minor disturbances. Luckily, carpet will probably take no more than one day to install and a couple of days to set. So in no time you will be able to enjoy your new flooring; you just have to be patient in the meantime by finding temporary alternative ways of living.
